Kente Cat Collar

To ensure your cat collar has a long life we recommend hand-washing when neccessary using a mild detergent or warm soapy water and rinsing thoroughly. You can remove the metal ring fitting and/or bell prior to washing so that it does not snag on any other fabrics. Always leave to dry naturally. Do not tumble dry or put on the radiator as this will cause the leather label to crack. If you need to make your cat collar a smaller size you can cut it down and carefully burn the end of the threads using a lighter to avoid fraying or unravelling stiches. Please note that cat collars that have been cut to size will no longer be able to be returned for any reason.

Once you have placed an order with Artisans & Adventurers we will do our utmost to ensure your item arrives as quickly as possible.  Orders received before 12 noon (Monday - Friday) will be dispatched the same day.  Orders placed at a weekend or on an English bank holiday, will be sent the next working day.

**Covid 19 Update** 

We are posting out all orders from our Margate store daily. You will receive a tracking number once your order has been shipped. Most orders are being received by our customers within the usual time frames but we have been made aware of some delays from the post office. We thank you for your patience whilst delivery times may vary for reasons out of our control. Please continue to check the tracking information sent to you and get in contact with us if you have not received your order within 10 working days (UK - please allow longer for international deliveries).

UK Deliveries

International Deliveries

U.S.A

CUSTOMS INFORMATION

When ordering goods from Artisans & Adventurers Ltd. for delivery outside of the European Union, you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.  

Wondering if Brexit will affect your order from the EU? Take a look at our Brexit information post.

PACKAGING

All of our mail orders are packaged using 100% recycled and recyclable materials. You can read more about our commitment to only using environmentally friendly packaging here.